FAQS
|
UPS Tracking Thank you for ordering with Augason Farms. Once your order is shipped you will receive a tracking number. Click here to contact us with any questions. |
What is the return policy?
We may accept merchandise for return within 10 days of receipt, depending on conditions. For more details, please call or email us.
What is the turn-around time on orders?
Our products are shipped or ready for pick up within 7-14 working days (some variance may occur depending on the order).
What is the shelf life of your products?
The shelf life of each product and how it is packaged varies. Please click here for a list of shelf lifes on our products packaged in #10 cans. Please also check the 'nutrition facts' tab on individual products on our website.
Do you offer discounts for groups?
Group orders must be delivered to the same address in one shipment. Any order being shipped to the same address that is over $1,000 may be eligible for a 5% discount (cannnot be combined with other promotions). Please call to receive the discount.
What are the hours and location of your Outlet Store?
Our outlet store is located at 3431 S 500 W SLC, UT 84115. Our store is open from 10am - 5pm Monday - Friday. (Get Directions.) If you are looking for other locations near you, visit our store locator page.
What's your phone number?
Our toll-free number is 1-800-878-0099 or you can call us locally at 801-263-6667.
Do I have to pay Utah sales tax?
Only orders shipped to a Utah address or picked up at our outlet store are subject to Utah sales tax.
Do you package your food items with an oxygen absorber?
Yes, we package our #10 cans with an oxygen absorber to give the product a longer shelf life.
How do I become a distributor for Augason Farms?
Please contact us at info@augasonfarms.com.
Does Augason Farms custom blend and private label products?
Yes, please contact us at info@augasonfarms.com.